THE BARRIER PROMISE
We have made a commitment to our customers to provide high standards of service and treatment. These are not bland platitudes, but specific standards that help our customers experience superior results, and to appreciate the way they are treated.
We want to be the kind of company people just simply want to do business with. We believe that it’s not because of a signed contract, but because of results, and how people are treated. We think you’ll love doing business with us!
We answer the phone when you call
It’s that simple. If you call during business hours, we promise to answer the phone. We believe that our customers don’t like getting the run-around. That’s why we hold high our commitment to answering the phone; when you need us we’ll be there.
We return every message we receive
If you call after hours or on the weekends and leave a message, we return your message every single time the morning of the next business day.
There are no surprise visits
With Barrier, you won’t get a surprise bill in your door. We always call at least one day before to schedule. Neither do we secretly add on services that you didn’t order, or change the prices without your consent. With us, what you see is what you get. We only provide those services discussed and nothing more, and let you know when we’ll do it!
We show up on time
We show up when we say we do.
We’re licensed, insured, and dedicated to doing things safely by the book
In 2011, our business’s governing body (Idaho Department of Agriculture) did a site inspection of our location, which we passed with flying colors. The products and services we provide are safe for you, your family, pets, and your property. All our technicians are properly licensed, insured, and trained.
We’re clean & tidy
Your technician will be clean and presentable; he’ll respect your home and property, wear shoe covers inside, and tidy up when finished.